Support
Have questions about the service or your campaign? We're here to help.
How to reach us
Click Chat with us and talk to our AI assistant. Share as much detail as possible (name, campaign type, audience size) to speed things up.
Prefer Instagram? Message us at @picnjoyevents.
Frequently asked questions
- How do I get started?
Click “Chat with us” on the home page and talk to our AI assistant. It understands your case and agrees on the next steps. - Can I capture leads from participants?
Yes. Lead capture is optional per campaign. When enabled, participants provide their email before generating photos. - Do participants need to install an app?
No. The experience runs entirely in the browser. Just scan a QR Code or open the link on their phone.